Returns, Refunds & Exchanges

Not to stress if something happens with your order in transit or you simply change your mind.. We got you!

What if my item is damaged when it arrives?

If your product/s are damaged or faulty upon delivery, we will happily provide you with a full replacement. Unfortunately this does happen on occasion (no matter how much bubble wrap we use) but accidents in transit does sometimes happen and that's ok.

What if I change my mind?

In the event you have purchased the wrong product or are unhappy with your purchase, we offer a product exchange for the same value or a full refund with a free return option back to us which means no out of pocket for you!

How do I arrange a return, refund or exchange?

Easy! Simply contact our amazing customer service team within 7 days via customer.service@dstill.com.au or call us on 1800 001 028.