Returns, Refunds & Exchanges

We have carefully selected our products for sale, however if your product/s are damaged or faulty upon delivery, we will happily provide you with a full replacement. This doesn’t happen often, but accidents in transit do sometimes happen.

Please contact us within 48hrs via or call us on 1800 001 028 to speak to our friendly team.

In the event you have purchased the wrong product or are unhappy with your choice/s we offer a product exchange for the same value or a full refund. 

However, all delivery fees incurred are the sole responsibility of the purchaser.  At D-Still we pride ourselves on delivering the lowest possible prices and therefore are unable to absorb delivery charges.